Delivery Information
Costs
Delivery is free! There are no delivery costs.
Expectations
Parcel deliveries to Ireland are delivered within 5-7 business days, whereas freight items can be expected within 6-11 business days.
METHODS
Parcel
Parcel deliveries will be carried out by courier services that are selected based on the contents of the package.
Freight
Freight goods exceeding 40kg or particularly large items will be handled by a specialised delivery service. It's important to note that these specialists are legally restricted to roadside deliveries only.
FAQs
1. When can I expect delivery?
Items under 40kg will be delivered within 5-7 business days. Whereas items over 40kg (freight goods) can be expected within 6-11 business days.
2. Do you provide an express delivery service?
Express delivery is current unavailable but will be soon.
3. What are freight items?
These are products that either exceed 40kg and/or particular large. These items require a specialised courier service.
4. How can I track my orders?
You will receive tracking information via the email address used to make the purchase once the item has been dispatched.
You can access your tracking information here.
5. What should I do if my delivery is delayed?
The provided tracking details offer insights into the reasons for the delay and the anticipated delivery timeline. However, for any assistance required, please reach out to our Customer Support team.
6. My order is marked as delivered, but I have not received it!
This situation may arise if a neighbouring business or local enterprise accepted the delivery on your behalf during your absence. The tracking information provided will include details about the current location of your item. Nevertheless, if you need any further assistance, please do not hesitate to contact our Customer Support team.
7. How to contact Customer Support?
If you have any questions, please do not hesitate to contact us: