Complaints

Complaints

Dear expondo customer,

we set very high standards of quality and long service life for our products. Nevertheless we cannot completely rule out faults and defects. In such a case please use our service slip (simply download and fill in) and contact our service at service@expondo.ie

Our professional employees will immediately help you out.

Please fill in the service slip and include it in the package. You can download the service slip as a PDF here.

 

 

 

 

 

 

 

 

Informations de livraison:

  • No shipping fees within Ireland and Germany
  • Returns are free
  • Depending on the size and weight of your order, we will ship either DHL, GLS or by forwarding agency (Krage)
  • Shipping with a forwarder is usually carried when the item is over 40 kg in Germany and from 40 kg for other countries within the EU
  • Self-collection is not possible for logistical reasons
  • Express and desired date deliveries as well as delivery to mailboxes are also not possible